Frequently
Asked Questions

Frequently asked questions

General

Do I need a medical marijuana card?

Yes. Green Genie is a medical marijuana facility. You must be at least 18+ years old with a medical marijuana card and government-issued photo ID (driver's license, state ID, or passport.



Are you currently accepting new patients?

Yes. We are always accepting new patients. You must be at least 18+ years old with a medical marijuana card and government-issued photo ID (driver's license, state ID, or passport.



Do you ship?

No, we do not ship any products.



Can you order online?

Yes, we do have online ordering - please visit our menu to place an order.



Do I need a medical marijuana card to purchase accessories?

Yes. You must have a medical marijiana card to purcchase any items from our store.



Do you accept out of state patients?

Yes, we accept out of state patients. You must be at least 18+ years old, have a valid hard copy of your medical marijuana card, and a government-issued photo ID (driver's license, state ID, or passport)



Is there a limit on how much I can purchase?

Yes. You can only purchase a maximum of 2.5 ounces each visit.



COVID-19

How are you operating during COVID-19?

Green Genie is currently open for curbside service only. Simply pull up to our location, and our staff is stationed outside and will take your order from your vehicle. We are open 7 days a week from 9am-7pm The State of Michigan will not allow anyone inside the building until at least April 30th, 2020.



How do I place an order for curbside service?

Simply pull up to our location, and our staff is stationed outside and will take your order from your vehicle. We are open 7 days a week from 9am-7pm



How do I know what products are available?

Please view our menu of available products on our Weedmaps page Our staff may also go over inventory options with you at our curbside service



Is it still cash only?

Yes, it is still cash only payments. For your convenience. we have moved our ATM outside.



What are your current hours?

We are open 7 days a week from 9am-7pm



Are you currently accepting expired medical marijuana cards?

Yes. We are temporarily allowing expired cards up to 60 days. If the card expired more than 60 days ago, it will not be accepted. Your drivers license or state ID cannot be expired also.



Is all inventory available for curbside service?

Yes. All products, including accesories, are available for curbside service.



Can I place an order over the phone?

Yes. Phone orders have a minmum 1 hour wait time, otherwise you may use our curbside service and order directly from our staff. We do not accept phone orders past 6pm, however, our curbside service is still open until 7pm.



Is your staff wearing gloves and masks?

Yes. Our staff is taking all appropriate measures to ensure safe service. All staff are required to wear gloves and face masks.